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Communicate with anyone from your Cloud Contact Center and let voice artificial intelligence help you.

The technology we put at your fingertips makes everything easier, safer and more efficient.

Now you can connect and respond to your customers and employees through any communication channel, via human or virtual agents, providing a personalized and efficient first contact experience.

Your conversations and information are securely and reliably encrypted and our solution is robust and easy to deploy.

Let your agents easily engage with your customers through any channel: Whatsapp, social networks, email, phone or videoconferencing, and let Intelligence Virtual Agents (IVA) interact with your customers in a natural language and personalized way.

Talking to a voice robot through Intelligence Virtual Agents (IVA) is like talking to a person, without complications or complex commands that only take up your time. 

Your customer will no longer have to give commands to the IVR (Interactive Voice Response), which is a bad experience when they get lost in a confusing phone menu.

In addition to being able to respond to callers from one location, the cloud contact center also helps you manage administrative tasks.

Your agents can be in the office or at home, but you still have secure control over your information and workflow. 

As soon as you make a request such as "I need to track the order for customer Paul Smith". 

IVA voice bots will respond to your request using information from the contact center, which is connected to your CRM or customer relationship management system, if you already have one. 

We consolidate communication channels with our omnichannel solution that easily integrates with your CRM so you always have your customer information at your fingertips.